Shipping and Return Policy


Thank you for choosing our products! Please take a moment to review our shipping and return policy to ensure a smooth shopping experience.


  1. We offer shipping services all over Cyprus.
  2. All orders will be processed and dispatched within 1-2 working days after the payment is confirmed.
  3. We strive to deliver your package within a maximum of 5 working days from the date of dispatch.
  4. Please note that delays may occur due to unforeseen circumstances or during peak seasons, for which we kindly ask for your understanding.
  5. All orders above 100 euros qualify for free shipping.

Return Policy:

Your satisfaction is important to us

  1. We do not offer refunds on any of our products, except in the case of a damaged item during transit.
  2. If you receive a damaged product, please notify us within 48 hours of receiving your order. We may request photographic evidence of the damage to initiate the exchange process.
  3. To be eligible for an exchange due to damage, the product must be unused, in its original packaging, and in the same condition as when it was received.
  4. We do not accept returns or exchanges for any raw materials, including soap base, waxes, and dye colors. This policy is in place to ensure the quality and integrity of these products.

Exchange Process:

  1. If you receive a damaged product, please contact our customer support team at within 48 hours of receiving your order.
  2. Our customer support team will guide you through the exchange process and provide further instructions.
  3. Please note that the damaged product must be returned to us within 14 days of receiving your order to be eligible for an exchange.
  4. Once we receive and inspect the damaged item, we will initiate the exchange process and send you a replacement product.

We strive to provide you with high-quality products and excellent customer service. If you have any questions or concerns regarding our shipping and return policy, please do not hesitate to contact us. Thank you for your support!